Servo not working. Need to exchange/return.

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stefanbalbo
 
Posts: 2
Joined: Wed Jun 19, 2013 11:59 am

Servo not working. Need to exchange/return.

Post by stefanbalbo »

I just received an order with two servos, one is working fine the other one is not working (completely dead). The one not working is the Tower Pro MG995R.

Please advise on how to get a new one.
Regards
Stefan

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adafruit_support_mike
 
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Joined: Thu Feb 11, 2010 2:51 pm

Re: Servo not working. Need to exchange/return.

Post by adafruit_support_mike »

Just to hit the questions the people who handle returns are most likely to ask, you've tested both servos with the same power and control signals?

stefanbalbo
 
Posts: 2
Joined: Wed Jun 19, 2013 11:59 am

Re: Servo not working. Need to exchange/return.

Post by stefanbalbo »

Yes, I did test both servos with the same power and control signals.

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adafruit_support_mike
 
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Joined: Thu Feb 11, 2010 2:51 pm

Re: Servo not working. Need to exchange/return.

Post by adafruit_support_mike »

Okay. Send a message to [email protected] with a link to this thread and we'll get you a replacement.

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