Broken Capacitor on Graphic LCD

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drm0hr
 
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Joined: Tue Oct 13, 2009 10:45 pm

Broken Capacitor on Graphic LCD

Post by drm0hr »

Not sure this is the correct thread but here it goes anyways.

I received my Adafruit order today and everything was included. However, I noticed that on the back of the graphic LCD there appeared to be a broken capacitor (shown in the attached image). I hooked up the power and contrast control but the LCD did not light up. I'm just wondering if I could get a replacement?

Thanks.
Attachments
Close up of broken capacitor
Close up of broken capacitor
closeup.jpg (54.01 KiB) Viewed 1373 times
Back of graphic LCD
Back of graphic LCD
board.jpg (351.99 KiB) Viewed 1373 times

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mike31416
 
Posts: 126
Joined: Wed Aug 26, 2009 12:06 pm

Re: Broken Capacitor on Graphic LCD

Post by mike31416 »

The support site works well:

http://www.adafruit.com/support

If you do need to contact us about your order please make sure to include: Your name, order number and specific details. If your kit is missing parts (it happens sometimes) let us know - we will send them out in a jiffy.

http://www.adafruit.com/index.php?main_page=contact_us

adafruit
 
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Joined: Thu Apr 06, 2006 4:21 pm

Re: Broken Capacitor on Graphic LCD

Post by adafruit »

yup that is strange, so contact support for a replacement!
if you could return the LCD we would be able to dissect and debug it which could help identify the problem

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