Spam block on forums borked?

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thefatmoop
 
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Joined: Tue Aug 19, 2008 4:36 pm

Spam block on forums borked?

Post by thefatmoop »

I keep getting this message about the system unable to verify if i'm spam or not. I type in the text in the picture then I only get the option to save as a draft...

Happened a few times when i have links and even when i don't have links.

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adafruit_support_bill
 
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Re: Spam block on forums borked?

Post by adafruit_support_bill »

Thanks for letting us know. We will look into it! please send a screen shot to [email protected]

thefatmoop
 
Posts: 352
Joined: Tue Aug 19, 2008 4:36 pm

Re: Spam block on forums borked?

Post by thefatmoop »

sounds good i'll send it next time it happens

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scott216
 
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Re: Spam block on forums borked?

Post by scott216 »

thefatmoop wrote:I keep getting this message about the system unable to verify if i'm spam or not. I type in the text in the picture then I only get the option to save as a draft...

Happened a few times when i have links and even when i don't have links.
Me too, it's very annoying.

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adafruit_support_bill
 
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Re: Spam block on forums borked?

Post by adafruit_support_bill »

@Scott216 - If you see this again, please send a screen shot to [email protected] so we can try to fix it. We are a very popular target with spammers these days and without some defenses we'd be completely swamped.

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wesg
 
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Re: Spam block on forums borked?

Post by wesg »

Is there a way to mark a user account as not spam after completing a CAPTCHA form successfully? I don't mind filling out a form once to confirm, but it should probably save that setting.

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adafruit_support_rick
 
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Re: Spam block on forums borked?

Post by adafruit_support_rick »

Most of the spam we're blocking these days isn't coming from bots - it's being posted by (sub-)humans. So passing a single CAPTCHA isn't quite enough to qualify an account as 'clean'.

It's a difficult problem, and we know how annoying the CAPTCHA is for repeated posting. But the current system has been extremely successful in nearly eliminating spam - it's been at least a week since I killed any. Just a few months ago, policing spam was a big part of this job. A lot of it was pretty raw - stuff we don't want our customers to have to be exposed to.

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wesg
 
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Re: Spam block on forums borked?

Post by wesg »

That's great. I'm very happy with the support and community on the Adafruit forums.

I had another thought that might help. I noticed on the account page that you request the forum username, so maybe it's also possible to determine human status by checking that record. I have an established purchase history with Adafruit with valid addresses, which hopefully differentiates me from the spammers.

I realize that's a lot to check on each post, but hopefully the more reliable parameters you have to check, the better the forum gets.

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