Can't log in to check out

by catherineleah on Tue Nov 27, 2012 6:41 pm

Hi,

I just made an account on Adafruit to check out my shopping cart, but wasn't able to log in, so I tried to check out with PayPal instead - but after going through the PayPal screen, the checkout page simply reloaded. I tried logging in from the LOGIN link at the top right of the page, and got a blank page only. When I returned to the checkout page, it was blank as well (apart from the usual header/side navigation bar). Any idea why this is happening? I'm in Chrome on OS X.

Thanks!

Catherine
catherineleah
 
Posts: 2
Joined: Tue Nov 27, 2012 6:32 pm

Re: Can't log in to check out

by catherineleah on Tue Nov 27, 2012 6:46 pm

Update -- it's no longer giving me a blank page, but putting in my credentials and pressing "Log In" simply reloads the page and doesn't log me in at all.
catherineleah
 
Posts: 2
Joined: Tue Nov 27, 2012 6:32 pm

Re: Can't log in to check out

by adafruit on Tue Nov 27, 2012 6:58 pm

catherineleah wrote:Update -- it's no longer giving me a blank page, but putting in my credentials and pressing "Log In" simply reloads the page and doesn't log me in at all.


hiya!

please email support@adafruit.com so we can assist you directly with this.

thanks,
adafruit support, phil
User avatar
adafruit
 
Posts: 11506
Joined: Thu Apr 06, 2006 3:21 pm
Location: nyc