Delivered Arduino board doesn't work properly

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Renal
 
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Delivered Arduino board doesn't work properly

Post by Renal »

Hi,
My boss ordered some components for the company (Mediagong) on your website 3 weeks ago (order n° 313148).
I didn't test material before few days ago because I were on holidays but after testing the Arduino Esplora board, it seems one of the component doesn't work properly. The switch 1 button is always detected as pushed (tested using the Arduino Esplora remote sketch in Arduino software).
Is there anything I missed to fix the problem or should I send the board back to have another ?
Thanks in advance for your reply.
Renaud Cousin

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adafruit_support_bill
 
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Re: Delivered Arduino board doesn't work properly

Post by adafruit_support_bill »

It could be a defective switch. Are all the other switches and sensors functioning properly?

Renal
 
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Re: Delivered Arduino board doesn't work properly

Post by Renal »

Yes all other parts/switches/sensors work properly.

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adafruit_support_bill
 
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Re: Delivered Arduino board doesn't work properly

Post by adafruit_support_bill »

We don't stock switches in that size. If you contact [email protected] with a link to this thread, we can replace the board for you.

Renal
 
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Joined: Wed Aug 14, 2013 9:19 am

Re: Delivered Arduino board doesn't work properly

Post by Renal »

Thanks

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