Service Must Be In The Clouds

Forum Administrative - NOT PROJECT OR "HELP"

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mr petti
 
Posts: 10
Joined: Tue Oct 30, 2012 4:11 pm

Service Must Be In The Clouds

Post by mr petti »

I am so disappointed that I was unable to get some customer service for bad parts today. Since today is Friday, I am afraid that I will not be able to correct the situation. I guess that the strips that I ordered will no longer be useful to me and I would like to send them back for a full refund.
You should fully evaluate your customer service process. Most companies have telephones that a person can call. This forum bull did not work for me at all.

A disappointed Customer - Keith Petti

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adafruit_support_bill
 
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Joined: Sat Feb 07, 2009 10:11 am

Re: Service Must Be In The Clouds

Post by adafruit_support_bill »

Hi Mr. Petti,

Your original post was answered. We would have seen it sooner had it been posted in one of the technical support forums:

http://forums.adafruit.com/viewforum.php?f=47

we offered you a replacement, but if you would prefer a refund, that can be arranged as well. Please contact [email protected] with a link to this thread.

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