I bought the 12mm Diffused Thin Digital RGB LED Pixels (Strand of 25) lights and when I plugged them in for the first time, two of the lights started smoking. I would like a replacement set of lights. These were bought less than a week ago
link to lights https://www.adafruit.com/product/322
order number - 535106-9583684558
I'd like to return it as soon as possible and
get a replacement for it as soon as possible.
Thank you
Replacement
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Please be positive and constructive with your questions and comments.
- Franklin97355
- Posts: 23912
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Replacement
What did you use to power them and could you post a picture of the LEDs that were smoking? Thanks.
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- Posts: 4
- Joined: Sun Jul 13, 2014 6:36 pm
Re: Replacement
I used a 2 amp power supply and here is a picture of one of the lights
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- Franklin97355
- Posts: 23912
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Replacement
WOW 2 amps how many volts?
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- Posts: 4
- Joined: Sun Jul 13, 2014 6:36 pm
Re: Replacement
5. Like the one sold in the kit https://www.adafruit.com/product/461
I tried another lower one before and nothing would work.
I tried another lower one before and nothing would work.
- Franklin97355
- Posts: 23912
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Replacement
Please email [email protected] with a link to this thread for a replacement. If you have a meter check the output of your power supply before connecting it to the new lights.
Please be positive and constructive with your questions and comments.