Hi, I think I got a faulty HDMI to VGA Video + Audio Adapter.
PRODUCT ID: 1151; http://www.adafruit.com/products/1151
Obtained the item on 7/8, 2014.
Initially, the HDMI-to-VGA adapter worked properly for ~5 hours, then the image/signal on my monitor disappeared suddenly. The following photos are the current situations when I used HDMI-to-VGA cable.
However, when I used another cable (HDMI-to-DVI-D cable) I bought from a nearby store, the new cable works properly for my Pi. The photos are shown as follows,
I am pretty much sure that my VGA-to-VGA male cable is working because I can display my desktop image to my monitor through that VGA-to-VGA male cable. Therefore, the possible reason for no display on my monitor is due to the broken HDMI-to-VGA adapter. Please assist me with this. If your need any further information, I can cooperate with you. I would like to return the item. Thank you.
Faulty HDMI to VGA adapter, PID 1151
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Please be positive and constructive with your questions and comments.
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- Posts: 2
- Joined: Thu Jul 17, 2014 12:46 am
Faulty HDMI to VGA adapter, PID 1151
- Attachments
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- HDMI_VGA_1_Cable
- HDMI_VGA_1_Cable.jpg (727.61 KiB) Viewed 332 times
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- HDMI_VGA_Display_Failure
- HDMI_VGA_4_Failure.jpg (782.25 KiB) Viewed 332 times
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- HDMI_DVI-D_Display_Success
- HDMI_DVI-D_4_Success.jpg (905 KiB) Viewed 332 times
- Franklin97355
- Posts: 23912
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Faulty HDMI to VGA adapter, PID 1151
Please email [email protected] with a link to this thread for a replacement or refund.
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- Posts: 2
- Joined: Thu Jul 17, 2014 12:46 am
Re: Faulty HDMI to VGA adapter, PID 1151
Hi Frank,
Thanks for your prompt response. I have emailed Support team and received an instruction of replacing an new order. The process is pretty efficient. Thanks for offering this awesome customer service! : )
Thanks for your prompt response. I have emailed Support team and received an instruction of replacing an new order. The process is pretty efficient. Thanks for offering this awesome customer service! : )
Please be positive and constructive with your questions and comments.