12v 5a supply stopped working

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samy
 
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Joined: Wed Aug 07, 2013 5:44 pm

12v 5a supply stopped working

Post by samy »

Hi all,

I purchased a 12v 5a power supply (https://www.adafruit.com/products/352) less than two months ago and have only used it for a few days and it stopped working. There's an LED on it which stopped lighting up,and I've used a multimeter and see there's no voltage coming out of it, where a few days ago it was working fine. I left it on for a few days straight and noticed today it's not powering on.

Any ideas what could of caused this? The usage was pretty low (used with a 12v LED strip) and the supply itself isn't being moved or in any poor conditions (exposed to open air, temperature controlled, and indoors).

Thanks!

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adafruit_support_bill
 
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Re: 12v 5a supply stopped working

Post by adafruit_support_bill »

Make sure that the detachable AC cord is firmly plugged into the power supply brick..

samy
 
Posts: 6
Joined: Wed Aug 07, 2013 5:44 pm

Re: 12v 5a supply stopped working

Post by samy »

I tried again VERY firmly placing the AC cord and still no luck. I also tried a separate detachable AC cord and separate AC outlets with no luck.

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adafruit_support_bill
 
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Re: 12v 5a supply stopped working

Post by adafruit_support_bill »

Unfortunately that is outside our 30-day replacement policy. But if you contact [email protected] with a link to this thread we can offer a discount on a replacement.

samy
 
Posts: 6
Joined: Wed Aug 07, 2013 5:44 pm

Re: 12v 5a supply stopped working

Post by samy »

Ok, thank you. I will open it up now and see if anything is repairable :\

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