Cant pair BlueFruit EZ-Link with Dell Windows 8.1 laptop ?

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jonrussell
 
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Joined: Tue Jul 17, 2012 4:29 am

Cant pair BlueFruit EZ-Link with Dell Windows 8.1 laptop ?

Post by jonrussell »

Hi,

I cant seem to get my EZ-Link to pair ?

I am running windows 8.1, on a Dell XPS laptop.

The system information tells me I'm running a "Qualcomm Atheros AR3012 Bluetooth 4.0 + HS" adapter ?

The EZ-Link is not connected to anything, just a 6v PSU.

It flashes ok, Windows 8.1 finds it as an "Adafruit EZ-Lin 3f5a", I click "pair", but then, after about 10 seconds, it says "That didnt work" ?

See attached screen shot.

Any ideas ?

Thanks.

Jon.
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adafruit_support_rick
 
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Re: Cant pair BlueFruit EZ-Link with Dell Windows 8.1 laptop

Post by adafruit_support_rick »

You have a "3f5a" EZ-Link? You must have got that a long time ago. there was a problem with that batch, and we've been replacing them. Please email [email protected] with a link to this thread for a replacement EZ-Link

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turok_gt
 
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Re: Cant pair BlueFruit EZ-Link with Dell Windows 8.1 laptop

Post by turok_gt »

Hello, I have the same model Bluefruit EZ-Link 3f5a and the Same problem.
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adafruit_support_mike
 
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Re: Cant pair BlueFruit EZ-Link with Dell Windows 8.1 laptop

Post by adafruit_support_mike »

When/where did you purchase the EZ-Link?

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