Battery pack not working
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Battery pack not working

by Marcele64 on Tue Jan 01, 2013 4:02 pm

Hi-
The LED's light up fine when my Flora is connected to the computer. However, they do not turn on when I connect the battery pack to the flora and turn the switch to ON. I have triple checked that the batteries are installed correctly and have even changed the batteries. Still, it does not work.

Do I have a defective battery pack?

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Re: Battery pack not working

by adafruit_support_mike on Tue Jan 01, 2013 4:39 pm

The easiest way to check is to test the pack's output wires (or the points where power comes into your Flora) with a voltmeter.
When you void a product warranty, you give up your right to sue the manufacturer if something goes wrong and accept full responsibility for whatever happens next. And then you truly own the product.
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Re: Battery pack not working

by Marcele64 on Sat Jan 05, 2013 6:11 pm

When I put the positive lead on the Vbatt and the negative lead to ground on my flora board, my multimeter measures 10.5mv.

Am I doing this right?
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Re: Battery pack not working

by adafruit_support_bill on Sat Jan 05, 2013 7:54 pm

Can you post a photo of how you have everything connected?
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Re: Battery pack not working

by Marcele64 on Sun Jan 06, 2013 1:48 pm

The battery pack is connected to Flora. I've got the positive lead touching the VBatt pin and the negative lead touching ground.

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Re: Battery pack not working

by Marcele64 on Sun Jan 06, 2013 1:51 pm

I tried to upload the photos, but they didn't appear. Hold on. They're too big.
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Re: Battery pack not working

by adafruit_support_bill on Sun Jan 06, 2013 1:52 pm

You should be able to re-size them to about 800x600
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Re: Battery pack not working

by Marcele64 on Sun Jan 06, 2013 1:55 pm

Ok, here they are.
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Re: Battery pack not working

by adafruit_support_bill on Sun Jan 06, 2013 2:06 pm

Contact support@adafruit.com with a link to this thread. They will arrange a replacement for you.
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Re: Battery pack not working

by Marcele64 on Sat Jan 12, 2013 11:23 am

Hi-
I received the replacement battery pack in the mail several days ago. Thanks - the delivery was so fast. I didn't get a chance to use it until today. I installed the batteries, plugged the new one into my Flora and still, the led's on the board do not light up. My multimeter reads 5.1 mv. I highly doubt that two battery packs in a row could be defective. I'm assuming there's a bad connection on the Flora board. The USB connection works fine.

What do you think?

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Re: Battery pack not working

by adafruit_support_bill on Sat Jan 12, 2013 11:33 am

I agree. Two defective battery packs is unlikely. I suspect there is bad connection from the battery connector on the Flora. Contact support@adafruit.com once more with a link to this thread and ask for a replacement Flora.
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