No Port Information for EZ Link

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praymer
 
Posts: 2
Joined: Fri Jun 06, 2014 11:30 am

No Port Information for EZ Link

Post by praymer »

My EZ-link shows up in my devices but there is no com port information under the Hardware tab. I am running Windows 7 Pro with Service Pack 1.
It's just this computer that can't connect. It works with an Apple, and it works with my Galaxy Note 3.

Thanks.

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adafruit_support_mike
 
Posts: 67446
Joined: Thu Feb 11, 2010 2:51 pm

Re: No Port Information for EZ Link

Post by adafruit_support_mike »

It sounds like the EZ-Link is working properly..

Try this to see if there are any hidden COM ports getting in the way on the Windows machine:

https://learn.adafruit.com/how-to-find- ... s/overview

praymer
 
Posts: 2
Joined: Fri Jun 06, 2014 11:30 am

Re: No Port Information for EZ Link

Post by praymer »

Thank you. You guys are great! Now that I can see all the ports that are hiding on my computer, how do I know which ones to get rid of? There are 5 Standard serial over bluetooth link com ports. (14 USB Serial ports, 14 USB Prolific USB to serial Comm ports!) I don't want to do a wholesale delete in case I screw something up.

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adafruit_support_mike
 
Posts: 67446
Joined: Thu Feb 11, 2010 2:51 pm

Re: No Port Information for EZ Link

Post by adafruit_support_mike »

Nuke the ones that only show up when you toggle the 'show hidden' option.

Get rid of anything that has duplicates-except-for-the-number, anything that contains "Arduino", and anything that includes "Adafruit". The system will create new ones the next time you plug in the appropriate device.

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