Power Supplies for the Bulbdial Kit

by blentz on Sun Dec 09, 2012 5:17 pm

Hey folks,
I recently purchased and built the Bulbdial kit. Unfortunately after having used it for maybe an hour, the included switching power supply quit working. Using a VMM, I measured DC voltage in end of the power supply connect to be between 1.2V - 1.6V, whereas it's supposed to be 5 volts.

After having cannibalized the connector and having attached it to a replacement comparable current-capable 5 volt DC power supply, the clock is up and running again without issue.

Not sure where to go from here.. I don't need you guys to replace the power supply or anything, I have a pile of these lying around, but I thought you should know that these ones included with the kit might be... well, sub-par.

Thanks for listening!
blentz
 
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Re: Power Supplies for the Bulbdial Kit

by adafruit_support_bill on Mon Dec 10, 2012 6:13 am

Thanks for letting us know. I will forward this to the Evil Mad Scientists at EMSL who supply us with these kits.
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Re: Power Supplies for the Bulbdial Kit

by Lenore on Tue Dec 11, 2012 2:41 am

Sorry about the problem--that one must have snuck past our QA efforts. I'm glad you were able to come up with a solution, and we'd still be happy to replace it for you.
If you'd like one, please contact me here: http://shop.evilmadscientist.com/contact
Lenore
Evil Mad Scientist Laboratories
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Re: Power Supplies for the Bulbdial Kit

by blentz on Sun Dec 23, 2012 5:24 pm

Just a follow-up for anyone who might find this thread in the future... the awesome people at Evil Mad Scientist Laboratories sent me a replacement power supply at no charge whatsoever (not even shipping).

I am thoroughly impressed that these guys are willing to stand behind their products.

Give them your money! You will not be disappointed. :-)
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