Broken Microscope.

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brokenMicroscope
 
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Joined: Sun May 12, 2013 1:54 pm

Broken Microscope.

Post by brokenMicroscope »

Bought this:
http://www.adafruit.com/products/636


Used to work. Now it doesn't. Microcapture program only shows a gray screen now. Also one of the LEDs has been burned out since it arrived. Didn't think that was a big deal, but read this thread:
http://www.adafruit.com/forums/viewtopi ... microscope

where you say: "it sounds like you have an LED that's shorted out and is drawing more current than the system wants it to have"

so maybe that's part of the issue. No clue.

Thanks.
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adafruit_support_bill
 
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Re: Broken Microscope.

Post by adafruit_support_bill »

When did you purchase the scope? I don't see you in our customer database.

brokenMicroscope
 
Posts: 3
Joined: Sun May 12, 2013 1:54 pm

Re: Broken Microscope.

Post by brokenMicroscope »

The microscope was purchased in early February 2013.

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adafruit_support_bill
 
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Re: Broken Microscope.

Post by adafruit_support_bill »

That is outside our usual replacement period, but if you contact [email protected] with a link to this thread we can offer a discount on a replacement unit.

brokenMicroscope
 
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Joined: Sun May 12, 2013 1:54 pm

Re: Broken Microscope.

Post by brokenMicroscope »

I see. What is your usual replacement period?

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adafruit_support_bill
 
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Re: Broken Microscope.

Post by adafruit_support_bill »

We take these case-by case, and always try do do what is fair. If you contact [email protected] with a link to this thread we can work something out.

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rjdrouse
 
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Joined: Mon Apr 12, 2010 1:08 am

Re: Broken Microscope.

Post by rjdrouse »

Yeah I have bought three of these things. Two of which also to are fried. I guess I am going to try sending them back.

I like the price and it works well for my application so I will roll the dice a buy a couple of more, but I little worried about the quality of this product.

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