Articulated Arm Stand for USB Microscope: Fell apart first u

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jps3
 
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Joined: Wed Jan 15, 2014 12:10 pm

Articulated Arm Stand for USB Microscope: Fell apart first u

Post by jps3 »

I purchased one of the OiTez(sp?) "Digital Microscope 3D Stand" (Adafruit PID#969) on 9-Jan-2014, and it arrived 13-Jan-2014. On screwing the arm into the base the bottom of the articulated arm fell off, the ball fell out with what appears to be a semi-circular retaining clip of some sort. I had attempted to reassemble but the black ring (flange?) that attached to the bottom of the arm and held the ball will not stay attached to the arm. Even with it's retaining clip(?) reset into the groove on the bottom of the arm, it just pops off.

Frustrating!

Please see picture of the parts here:
Flickr image page (high resolution available)
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Photo of parts of self-disassembling microscope stand.
Photo of parts of self-disassembling microscope stand.
11966875576_0c3a4a9ff3_z.jpg (156.28 KiB) Viewed 691 times

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adafruit_support_rick
 
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Re: Articulated Arm Stand for USB Microscope: Fell apart fir

Post by adafruit_support_rick »

That shouldn't happen. Please email [email protected] with a link to this thread for a replacement

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