Hi,
I received the microscope yesterday and plugged it in to my mac and it worked perfectly. Today I tried and it no longer works. I tried on a second computer without success.
I checked the console and see there are some messages:
1/30/2014 7:20:23.633 PM VDCAssistant[492]: AVF encoder error: fail to create accelerator instance
1/30/2014 7:20:23.638 PM VDCAssistant[492]: VDCAssistant: Found a camera (0xfa1440000ac83420) , but was not able to start it up (0xe00002c0 -- (iokit/common) no such device)
1/30/2014 7:20:23.638 PM VDCAssistant[492]: VDCAssistant::DeviceArrived Got error (0xe00002c0), waiting to see if the device shows up again
Both macs are running BANNED
I think its dead Jim
5MP USB Microscope - worked for one day
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- adafruit_support_mike
- Posts: 67454
- Joined: Thu Feb 11, 2010 2:51 pm
Re: 5MP USB Microscope - worked for one day
For the sake of testing, try the demo version of this software: http://edhsw.com/mixscope/
The Mac version of the software for that 'scope seems to be kind of an afterthought, and mixscope frankly works better. The downside is that it's an $18 purchase for the full version. The demo mode will let us do a comparison test and give us hints about whether you're seeing a hardware or software issue.
The Mac version of the software for that 'scope seems to be kind of an afterthought, and mixscope frankly works better. The downside is that it's an $18 purchase for the full version. The demo mode will let us do a comparison test and give us hints about whether you're seeing a hardware or software issue.
- jblsys
- Posts: 3
- Joined: Thu Jan 30, 2014 11:42 pm
Re: 5MP USB Microscope - worked for one day
I tried the mixscope software, it could not find the microscope even though it was plugged in.
- jblsys
- Posts: 3
- Joined: Thu Jan 30, 2014 11:42 pm
Re: 5MP USB Microscope - worked for one day
I have also tested the microscope on a windows XP machine.
I get a grey screen. Screenshot attached
I get a grey screen. Screenshot attached
- adafruit_support_mike
- Posts: 67454
- Joined: Thu Feb 11, 2010 2:51 pm
Re: 5MP USB Microscope - worked for one day
That confirms a hardware failure, so let's get you a new one.
Send a note to [email protected] with a link to this thread and the folks there will help you.
Send a note to [email protected] with a link to this thread and the folks there will help you.
Please be positive and constructive with your questions and comments.