Ubec fail

by tnunan on Thu Oct 24, 2013 1:42 pm

From the Ubec DC/DC 5v down-converter output, I am getting the same voltage (regardless of source) as the source (I've tried 9v and 13.4v); there is no change.
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Re: Ubec fail

by adafruit_support_bill on Thu Oct 24, 2013 2:02 pm

If you contact support@adafruit.com with a link to this thread we can arrange a replacement.
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Re: Ubec fail

by cyrilino on Wed Dec 18, 2013 12:37 pm

Dear Adafruit,

I recently purchased UBEC (ID: 1385) and since last couple days it stopped working. the output voltage is doesn't go beyond 4.2 v for input voltage between (6 to 9)
Can you please help.
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Re: Ubec fail

by adafruit_support_bill on Wed Dec 18, 2013 12:41 pm

When exactly did you purchase the UBEC? What do you have connected to it?
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Re: Ubec fail

by cyrilino on Wed Dec 18, 2013 12:51 pm

Order Date: Saturday 26 October, 2013
Order Information - Order #364198

I had it connected to beablebone, it worked for few weeks before it stopped.
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Re: Ubec fail

by adafruit_support_bill on Wed Dec 18, 2013 1:18 pm

Order Date: Saturday 26 October, 2013

The warranty period on these is 30 days. But if you contact support@adafruit.com with a link to this thread we can offer you a discount on a replacement.
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