Begin forwarded message: From: Jules <[email protected]> Date: September 2, 2013 3:23:46 PM EDT To: Lorna Tuttle <lp

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tommyt
 
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Joined: Tue Sep 03, 2013 12:59 pm

Begin forwarded message: From: Jules <[email protected]> Date: September 2, 2013 3:23:46 PM EDT To: Lorna Tuttle <lp

Post by tommyt »

Hello,
I recently ordered and received your 'MicroView
usb Digital Microscope. Order Conf. No. 329981

I am unable to load the 'included' "Digital Microscope
Installation CD" mini-CD onto my iMac, so I had it
burned onto a larger size CD which I can load.

However, when it comes up on my iMac desktop
I DO NOT get the USB MICROSCOPE DRIVER,
as indicated in the User Guide.

All I get is a page of picks, one of which is the
User Guide .pdf file which I can read ok, but the
other picks are thot to be 'movie files' by the iMac,
and can't be read. The MicroCapture app comes
up, but then quickly goes away in a second?

My iMac software is Mac OS X 10.4.11.

Can you help?

Thanks,

Tom Tuttle
508 543 3241

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