RGB LED w/ PWM waterproof flexi strip Problem

EL Wire/Tape/Panels, LEDs, pixels and strips, LCDs and TFTs, etc products from Adafruit

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apophisnico
 
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RGB LED w/ PWM waterproof flexi strip Problem

Post by apophisnico »

Hi,
I bought one meter of RGB LED. Sometimes a part of LEDS will not turn on or are not controllable. An investigation has allowed me to see that there is a chip on it that malfunctioning. If I am to hand the chip, LEDs revert all controllable. have you got a solution for me?

Regards,

Nicolas

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adafruit_support_bill
 
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Re: RGB LED w/ PWM waterproof flexi strip Problem

Post by adafruit_support_bill »

Hi Nicolas,

Was this strip purchased from Adafruit?

apophisnico
 
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Re: RGB LED w/ PWM waterproof flexi strip Problem

Post by apophisnico »

Hi,

Digital Addressable RGB LED w/ PWM waterproof flexi strip - (1m)
orders id : 181021

thank you

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adafruit_support_bill
 
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Re: RGB LED w/ PWM waterproof flexi strip Problem

Post by adafruit_support_bill »

Digital Addressable RGB LED
On the digital strips, sometimes a solder connection to the chip cracks from repeated flexing. These can usually be repaired with a soldering iron.

apophisnico
 
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Re: RGB LED w/ PWM waterproof flexi strip Problem

Post by apophisnico »

Yes ok but the problem is not between the connection of 2 LEDs it's the black chip which have a problem and it's not possible (for me) to repair its connexion.. If the problem was a connection between two LEDs it will be to easy to repair it :-D
I just got the LEDs and the product arrived damaged, it is not as if I used it for a while. I just make a prototype...

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adafruit_support_bill
 
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Re: RGB LED w/ PWM waterproof flexi strip Problem

Post by adafruit_support_bill »

If you received it in that condition, contact [email protected] with a link to this thread and we will replace it.

apophisnico
 
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Re: RGB LED w/ PWM waterproof flexi strip Problem

Post by apophisnico »

Ok i'll do that.

Thank you for your help!

Nicolas

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