One segment on 4-digit display out
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One segment on 4-digit display out

by deadnoob on Fri Jan 25, 2013 6:52 pm

Every digit, segment and the dots work as intended but one segment on digit 2 is out. How do I go about getting a replacement?
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Re: One segment on 4-digit display out

by adafruit_support_bill on Sat Jan 26, 2013 6:20 am

Which product are you referring to? Are you driving the display directly, or using a backpack?
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Re: One segment on 4-digit display out

by deadnoob on Sat Jan 26, 2013 4:26 pm

Sorry. Product #768. Just the plain reg 7seg display, no backpack. I drove it directly and cycled through all the leds but one didn't work.
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Re: One segment on 4-digit display out

by adafruit_support_bill on Sun Jan 27, 2013 6:51 am

OK. Contact support@adafruit.com with a link to this thread and ask for a replacement.
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