10.1" display

EL Wire/Tape/Panels, LEDs, pixels and strips, LCDs and TFTs, etc products from Adafruit

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ajventures
 
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10.1" display

Post by ajventures »

I recently purchased a 10.1" HDMI display. I went to power up the display after mounting it and nothing came on. I am powering it with a 20000mAh battery pack and was testing the display with a computer video out. I tried hitting all the buttons on the control board and still nothing is showing up.

Can anyone help. I think it may be a faulty board/display.

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Franklin97355
 
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Re: 10.1" display

Post by Franklin97355 »

WOW, a 20 amp battery pack! Could you post clear pictures of your display and the connections to it? When you hook it up does anything happen at all?

AJdoodler
 
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Re: 10.1" display

Post by AJdoodler »

https://drive.google.com/folderview?id= ... sp=sharing

I wired the power to the power plug and hooked a computer to the HDMI port. I would like to note the computer recognized the display as an adafruit display and adjusted the computers resolution to mirror the screen image. However, when I plug in the display I do not see anything on the 10.1" screen. The LED on the control button does turn green and when I hit the PWR button it turns red for an instant and back to green.

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adafruit_support_rick
 
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Re: 10.1" display

Post by adafruit_support_rick »

Did it work before you mounted it in the box?

AJdoodler
 
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Re: 10.1" display

Post by AJdoodler »

I got really anxious to get the whole video feed controller working that I did not check it before hand (I really wish I had!)

Do you think it is LCD or controller or both?

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adafruit_support_rick
 
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Re: 10.1" display

Post by adafruit_support_rick »

Hard to say. Sounds as if the interface is at least working. Check for broken wires to the screen, and that the screen is plugged in correctly.

AJdoodler
 
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Re: 10.1" display

Post by AJdoodler »

I checked all the connections and everything is connected - no broken solder . There weren't any frayed wires or anything else out of the ordinary. Would it be possible to get a replacement.

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adafruit2
 
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Re: 10.1" display

Post by adafruit2 »

Hmm - we do test every 10.1" display setup before shipping. If it doesn't show up at least a bluescreen it means there's a power issue or display issue. Please power it with a 9VDC wall adapter, rather than a 5V power bank. We haven't tested these displays & drivers with power banks, and their voltage can droop quite a bit.

AJdoodler
 
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Re: 10.1" display

Post by AJdoodler »

The specs say it work with 12VDC which I was using. I will try with a wall adapter and see if anything changes.

AJdoodler
 
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Re: 10.1" display

Post by AJdoodler »

I do not see anything on the display so one of those must be the problem.

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adafruit2
 
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Re: 10.1" display

Post by adafruit2 »

OK we can replace it but please do testing *before* you mount it. the mounting part may have damaged it somehow, there's no way to tell! email [email protected] with a link ot this thread

AJdoodler
 
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Re: 10.1" display

Post by AJdoodler »

Thank you for your help, it was stupid of me not to test it prior to mounting. Thanks for all the troubleshooting support!

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