7" Display 1280x800 (720p) IPS + Speakers - Bad

EL Wire/Tape/Panels, LEDs, pixels and strips, LCDs and TFTs, etc products from Adafruit

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unixsystem
 
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7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by unixsystem »

I need to get my display replaced, the unit arrived defective. This is what it displays when plugged in.
monitor.jpg
monitor.jpg (240.1 KiB) Viewed 298 times

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adafruit_support_rick
 
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Re: 7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by adafruit_support_rick »

That could be a power issue. What kind of power adapter are you using? Do you have a different one you can try?

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unixsystem
 
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Re: 7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by unixsystem »

I am using the one recommended that I ordered with the monitor.

9 VDC 1000mA regulated switching power adapter - UL listed
https://www.adafruit.com/products/63

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adafruit_support_rick
 
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Re: 7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by adafruit_support_rick »

Possibly the adapter is bad. Do you have a different one you can try?

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unixsystem
 
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Re: 7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by unixsystem »

Yes I do; I just tried a 12v 1Amp power adapter. Exact same result.

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adafruit_support_rick
 
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Re: 7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by adafruit_support_rick »

OK. Let's replace the display. Please email [email protected] with a link to this thread for a replacement

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JohnnyBell
 
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Re: 7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by JohnnyBell »

I have a similar problem with my 7" 1280X800 display with sound. (ID: 1726) Order# 946540-3773170394 This problem happens before I even get it hooked up to my RPi. I have tried 4 power supplies(all as you call for), same results. Please send me a RMA so I can get my project going.

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adafruit_support_rick
 
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Re: 7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by adafruit_support_rick »

Please post a picture of the problem. What kind of computer are you using the display with? Does the computer recognize the display?

Have you tried a different HDMI cable?

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JohnnyBell
 
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Re: 7" Display 1280x800 (720p) IPS + Speakers - Bad

Post by JohnnyBell »

Thanks for the response. I started a new forum that has a pic and answers the questions. Can you move to that one?
Thank you
Johnny

http://forums.adafruit.com/viewtopic.php?f=47&t=85568

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