Newly arrived BBB rev C doesn't power up

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skipt
 
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Joined: Tue May 20, 2014 2:46 pm

Newly arrived BBB rev C doesn't power up

Post by skipt »

Hi,

I received my BBB yesterday and had a chance to try it. It can't seem to power up. I initially tried just a USB connection to a MacBook and a Linux desktop directly and the storage device it represents never shows up. Then I tried hooking up the HDMI and USB to a Motorola Lapdock (i use the same setup for Raspberry Pi), but nothing shows up on the display. Lastly I've tried powering it with a 6v wall wart while connected to the network and checking to see if any new devices tried a DHCP reservation on the server -- nothing.

Initially the power light would come on, but as I mentioned there is none of the usual indications that the device is active. At some point, the power light wouldn't come on either; it flickers momentarily when power is supplied or when the power button (next to the ethernet RJ45 plug) is pressed, but doesn't stay on.

Anything else I can try?

-Skip

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adafruit_support_bill
 
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Re: Newly arrived BBB rev C doesn't power up

Post by adafruit_support_bill »

The BeagleBoard folks handle this type of issue directly via their site and have requested that we refer people there.

Please contact them via: http://beagleboard.org/Support/RMA

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