BBB Rev C No Video

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ibenr
 
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Joined: Sun Jun 01, 2014 3:25 pm

BBB Rev C No Video

Post by ibenr »

This BBB rev c unit I just received does not have any video output.

It was ordered from https://www.adafruit.com/products/1876 on May 19th, 2014.

I've tried with different cables and displays. Nothing shows up on the screen. There is no output.

I've also tried it with dedicated 5V DC Power Supply and USB power and the results are the same. No video output.

The same cables and display combinations work with another BBB device.

I would like a replacement device.

I already emailed [email protected] and Kelly asked me to post here.

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adafruit_support_rick
 
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Joined: Tue Mar 15, 2011 11:42 am

Re: BBB Rev C No Video

Post by adafruit_support_rick »

CircuitCo, the manufacturer, has asked us to direct all warranty requests to their site:
http://beagleboard.org/Support/RMA
That page should also have a link to technical support - you might want to present your problem there, as well.

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