Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/

USB to Serial Console Windows 8 drivers PL2303 HXA chips

by Worth on Wed Feb 20, 2013 7:22 pm

I wonder if anyone can help setup the USB-->Serial console on Windows 8 on the Raspberry pi? It appears that Prolific's USB-->Serial drivers do not work with the PL2303 HXA chipset that appears to be on my Raspberry pi. Setup and Raspberry PI work fine on a Windows 7 computer.

Prolific's PL2303 Chipset checking application shows the chip on the pi as "PL-2303 XA/HXA chip". I also manually tried to use the driver from Windows 7, ser2pl64.sys, but to no avail.

After detecting "New Hardware" when I plug the USB to PI console cable, Error message on the Prolific USB to Serial Comm Port property page says: "This device cannot start. (Code 10)

A device which does not exist was specified."

Any ideas?

Thanks

Worth
Worth
 
Posts: 4
Joined: Wed Feb 20, 2013 6:55 pm

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by adafruit_support_bill on Wed Feb 20, 2013 8:27 pm

Have you checked the prolific web-site to see if there have been any driver updates for windows 8?
User avatar
adafruit_support_bill
 
Posts: 28090
Joined: Sat Feb 07, 2009 9:11 am

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by Worth on Wed Feb 20, 2013 8:45 pm

Thank you for the quick reply. Their webpage says:

"Windows 8 is NOT supported in PL-2303HXA and PL-2303X EOL chip versions"

Their (Prolific) chip checker program says the RPi has a PL-2303 XA/HXA chip. Looking for an alternative driver/application if one exists for Windows 8.

Worth
Worth
 
Posts: 4
Joined: Wed Feb 20, 2013 6:55 pm

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by tldr on Wed Feb 20, 2013 9:08 pm

if you've got an ftdi cable around, you could rearrange the wires in it. or if you've got an arduino you could pop the chip out and connect 5v, ground, rx and tx to your pi. this assumes that there are ftdi or uno drivers for windows 8.
"If I had known it was harmless, I would have killed it myself." - Phillip K. Dick, A Scanner Darkly
User avatar
tldr
 
Posts: 466
Joined: Thu Aug 30, 2012 12:34 am

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by Worth on Wed Feb 20, 2013 10:20 pm

tldr -

The arduino solution is clever. I appreciate the advice.

Worth
Worth
 
Posts: 4
Joined: Wed Feb 20, 2013 6:55 pm

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by JPSR on Sat Dec 28, 2013 8:33 pm

Well, it's the end of the year, and I ordered a USB Console Cable to allow easy access to my Pi from my laptop while on vacation. Unfortunately, my Laptop runs Windows 8.1, and the drivers from the linked Prolific website do not work (10/23/2013 WHQL) - the device showed up in de Device Manager with a warning triangle beside it. When I double-clicked on it, it had a message stating "This device cannot start. (Code 10)". I then installed the driver on my wife's desktop running Windows 7, and ran the Chip Version Checker which is included in the driver folder. This identified the chip being used in the USB Console cable as a "PL2303 XA/HXA" chipset. Upon returning to the Prolofic website, I noticed (in Red letters) a message stating: "Windows 8/8.1 are NOT supported in PL-2303HXA and PL-2303X EOL chip versions."
OK, so it looks like the chipset in these cables are end-of-life and will not work with Windows 8 and up, which was not stated on the website when I purchased the cable. Do you have a cable which is compatible with Windows 8? If not, can I return the cable for credit?
JPSR
 
Posts: 1
Joined: Mon Aug 12, 2013 5:21 pm

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by adafruit_support_bill on Sat Dec 28, 2013 8:52 pm

OK, so it looks like the chipset in these cables are end-of-life and will not work with Windows 8 and up, which was not stated on the website when I purchased the cable. Do you have a cable which is compatible with Windows 8? If not, can I return the cable for credit?

Unfortunately, we do not have control over product development life-cycles at either Prolific or Microsoft. If you are not able to use this cable, you can return it for credit. Please contact support@adafruit.com with a link to this thread to arrange that.
User avatar
adafruit_support_bill
 
Posts: 28090
Joined: Sat Feb 07, 2009 9:11 am

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by davidh22 on Wed Jan 08, 2014 12:01 pm

Request: For the benefit of future customers, please put on the Adafruit website that the USB-serial adapter is not supported on Windows 8/8.1. That would have been helpful to know before purchasing this item.

In my case personally, I have computers in my home running Linux, Windows 7, and Windows 8. So 2/3 of my computers can use this, so I am 2/3 happy with the product...
davidh22
 
Posts: 1
Joined: Fri Dec 27, 2013 9:57 pm

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by adafruit_support_mike on Thu Jan 09, 2014 4:40 am

That's a good point. I'll pass that along to the team who work on the website.
When you void a product warranty, you give up your right to sue the manufacturer if something goes wrong and accept full responsibility for whatever happens next. And then you truly own the product.
User avatar
adafruit_support_mike
 
Posts: 8632
Joined: Thu Feb 11, 2010 1:51 pm

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by adafruit on Thu Jan 09, 2014 12:40 pm

Hi, the text has been in there since we got notification, we made it more obvious. we'll try to get a version that is supported!
User avatar
adafruit
 
Posts: 11642
Joined: Thu Apr 06, 2006 3:21 pm
Location: nyc

Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by TheTechnoGuy on Tue May 13, 2014 2:08 am

Hi - I bought one of these cables (product #954) from Adafruit about a year ago and had a trouble-free experience in getting it to work with Windows 7 x64. I've been disappointed today to find that it does not work with Windows 8.1. Anyway I've done the same sleuthing as others have done and have found that the Adafruit product is identified as follows using Prolific's checkChipVersion_v1006 tool.

This is a PL-2303 XA / HXA chip


I am writing to state that I find the current write up for product #954 on Adafruit's site (https://www.adafruit.com/product/954) to be a little confusing / misleading:

    In the DESCRIPTION section it says Windows 8 is not supported at this time. I think this should be re-written to state "Windows 8 is NOT supported at all."

    However, in the TECHNICAL DETAILS section, you list under the heading "Downloads" drivers for a DIFFERENT version of the PL2303 (the PL2303 HXD, which IS supported by Windows 8) and a datasheet for that product.
I think you need to be clear that the Adafruit product #954 is a PL2303 XA / HXA and NOT a PL2303 HXD.

Finally, I would like to ask (like a previous poster) when/if Adafruit will get a USB to TTL Serial Cable that is compatible with Windows 8.1. Microsoft seems to think Windows 8.1 is a valid replacement for Windows XP (boo!); I guess it's time for us all to get with the program.
TheTechnoGuy
 
Posts: 1
Joined: Tue Mar 26, 2013 12:43 pm