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USB to Serial Console Windows 8 drivers PL2303 HXA chips

by Worth on Wed Feb 20, 2013 7:22 pm

I wonder if anyone can help setup the USB-->Serial console on Windows 8 on the Raspberry pi? It appears that Prolific's USB-->Serial drivers do not work with the PL2303 HXA chipset that appears to be on my Raspberry pi. Setup and Raspberry PI work fine on a Windows 7 computer.

Prolific's PL2303 Chipset checking application shows the chip on the pi as "PL-2303 XA/HXA chip". I also manually tried to use the driver from Windows 7, ser2pl64.sys, but to no avail.

After detecting "New Hardware" when I plug the USB to PI console cable, Error message on the Prolific USB to Serial Comm Port property page says: "This device cannot start. (Code 10)

A device which does not exist was specified."

Any ideas?

Thanks

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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by adafruit_support_bill on Wed Feb 20, 2013 8:27 pm

Have you checked the prolific web-site to see if there have been any driver updates for windows 8?
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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by Worth on Wed Feb 20, 2013 8:45 pm

Thank you for the quick reply. Their webpage says:

"Windows 8 is NOT supported in PL-2303HXA and PL-2303X EOL chip versions"

Their (Prolific) chip checker program says the RPi has a PL-2303 XA/HXA chip. Looking for an alternative driver/application if one exists for Windows 8.

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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by tldr on Wed Feb 20, 2013 9:08 pm

if you've got an ftdi cable around, you could rearrange the wires in it. or if you've got an arduino you could pop the chip out and connect 5v, ground, rx and tx to your pi. this assumes that there are ftdi or uno drivers for windows 8.
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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by Worth on Wed Feb 20, 2013 10:20 pm

tldr -

The arduino solution is clever. I appreciate the advice.

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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by JPSR on Sat Dec 28, 2013 8:33 pm

Well, it's the end of the year, and I ordered a USB Console Cable to allow easy access to my Pi from my laptop while on vacation. Unfortunately, my Laptop runs Windows 8.1, and the drivers from the linked Prolific website do not work (10/23/2013 WHQL) - the device showed up in de Device Manager with a warning triangle beside it. When I double-clicked on it, it had a message stating "This device cannot start. (Code 10)". I then installed the driver on my wife's desktop running Windows 7, and ran the Chip Version Checker which is included in the driver folder. This identified the chip being used in the USB Console cable as a "PL2303 XA/HXA" chipset. Upon returning to the Prolofic website, I noticed (in Red letters) a message stating: "Windows 8/8.1 are NOT supported in PL-2303HXA and PL-2303X EOL chip versions."
OK, so it looks like the chipset in these cables are end-of-life and will not work with Windows 8 and up, which was not stated on the website when I purchased the cable. Do you have a cable which is compatible with Windows 8? If not, can I return the cable for credit?
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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by adafruit_support_bill on Sat Dec 28, 2013 8:52 pm

OK, so it looks like the chipset in these cables are end-of-life and will not work with Windows 8 and up, which was not stated on the website when I purchased the cable. Do you have a cable which is compatible with Windows 8? If not, can I return the cable for credit?

Unfortunately, we do not have control over product development life-cycles at either Prolific or Microsoft. If you are not able to use this cable, you can return it for credit. Please contact support@adafruit.com with a link to this thread to arrange that.
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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by davidh22 on Wed Jan 08, 2014 12:01 pm

Request: For the benefit of future customers, please put on the Adafruit website that the USB-serial adapter is not supported on Windows 8/8.1. That would have been helpful to know before purchasing this item.

In my case personally, I have computers in my home running Linux, Windows 7, and Windows 8. So 2/3 of my computers can use this, so I am 2/3 happy with the product...
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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by adafruit_support_mike on Thu Jan 09, 2014 4:40 am

That's a good point. I'll pass that along to the team who work on the website.
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Re: USB to Serial Console Windows 8 drivers PL2303 HXA chips

by adafruit on Thu Jan 09, 2014 12:40 pm

Hi, the text has been in there since we got notification, we made it more obvious. we'll try to get a version that is supported!
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