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by halb on Thu Sep 12, 2013 7:39 am

I recently purchased the Miniature Wireless USB Keyboard with Touchpad and it worked well for a few days. It was perfect on the pi! However it refuses to work now. It just stopped working for no reason. The keyboard has a charge, and the USB connector loads properly, but they won't communicate.
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by adafruit_support_rick on Mon Sep 16, 2013 5:15 pm

Do you have anything else plugged into USB, or otherwise connected to the Pi?
If so, try the keyboard with nothing else plugged in.
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by halb on Thu Sep 19, 2013 8:19 pm

Yes. I tried the keyboard alone on different pi's and on my laptop. In windows, it would recognize that it was plugged in, but the keyboard would not work. The laser and LEDs are working on the keyboard, so it isn't a power issue either.
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by adafruit_support_rick on Fri Sep 20, 2013 6:05 am

Please email support@adafruit.com with a link to this thread and ask for a replacement
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by roger on Tue Oct 22, 2013 11:01 am

I'm experiencing the same issue right out of the box. I tried it with several different machines (Mac, Windows, Pi). The receiver dongle appears to be correctly identified as a HID keyboard and mouse, but it does not seem to receive anything from the keyboard. It's fully charged, the status LEDs all appear to be doing what is expected (e.g. the transmission LED flickers when a key is pressed or when the touchpad is touched), but nothing is happening on the receiving end.
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by adafruit_support_rick on Tue Oct 22, 2013 11:45 am

@roger: Please email support@adafruit.com with a link to this thread and ask for a replacement
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by Netlazer on Wed Nov 06, 2013 10:04 am

I bought this keyboard and tried to use it and there is absolutely no communications between the keyboard and the receiver. Everything looks fine (Power, RF LED, Laser Pointer, etc). Tried to follow instructions for changing channels with no luck. Disconnected all connected devices and still no luck. Plugged directly into USB with charging cable no luck. It just will not communicate. :(
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by adafruit_support_rick on Wed Nov 06, 2013 1:05 pm

@netlazer: Please email support@adafruit.com with a link to this thread and ask for a replacement
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