WiFi USB Dongle Issue

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zc3
 
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Joined: Tue Mar 25, 2014 1:56 pm

WiFi USB Dongle Issue

Post by zc3 »

We ordered 3 raspberry Pis with 3 sets of various components, one being the WiFi USB adapter. 2 of the 3 WiFi adapters work well, but the other did not seem to power up when running the Pi. We took that same WiFi adapter and plugged it into a computer, and noticed it was not working there as well. If you apply slight pressure to the adapter, it begins to work. It seems the adapter is not making good contact.

1) Can we get this replaced?
2) If we are about to order more components, is it possible to get the replacement adapter with the new order instead of waiting longer to return it?

Thanks!

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adafruit_support_rick
 
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Joined: Tue Mar 15, 2011 11:42 am

Re: WiFi USB Dongle Issue

Post by adafruit_support_rick »

Please email [email protected] with a link to this thread to arrange a replacement dongle

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