mousepad won't work

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dew
 
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Joined: Thu Jun 19, 2014 3:22 pm

mousepad won't work

Post by dew »

The Miniature Wireless USB Keyboard with Touchpad. PRODUCT ID: 922 keyboard will work with my Pi but the touch pad will not. The mouse buttons well also work. Thank you for your help.

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adafruit_support_mike
 
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Joined: Thu Feb 11, 2010 2:51 pm

Re: mousepad won't work

Post by adafruit_support_mike »

We're looking into a problem with that. Could you please post the output from `dmesg` so we can get more information about what's happening when your system tries to recognize the trackpad?

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gio
 
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Joined: Fri Feb 24, 2012 2:21 pm

Re: mousepad won't work

Post by gio »

I have this same problem. Bought the product in May. Mousepad does not work, on any environment - doesn't even drive the keyboard LEDs. What's the warranty like for these? The manufacturer's site has nothing regarding warranty.

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adafruit_support_mike
 
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Re: mousepad won't work

Post by adafruit_support_mike »

Our standard return/replacement window is 30 days.

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