Pi Model B+ usb ports not working

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adamw100
 
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Joined: Fri Jul 25, 2014 12:23 pm

Pi Model B+ usb ports not working

Post by adamw100 »

Just received my model B+ from Adafruit earlier this week. However, none of the USB ports seem to be working. I've tried many USB keyboards/mice/input devices on OpenELEC and Raspbian to no avail. Defective unit? I emailed in and they told me to post here on the forum.

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adafruit_support_rick
 
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Re: Pi Model B+ usb ports not working

Post by adafruit_support_rick »

You must be using an existing SD card? You have to generate a new system in order for the USB ports to work.

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adamw100
 
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Re: Pi Model B+ usb ports not working

Post by adamw100 »

Nope, it was a brand new install from the .img file. But I'll try again tonight to confirm after a brand new flashing.

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adafruit_support_mike
 
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Re: Pi Model B+ usb ports not working

Post by adafruit_support_mike »

Just to be sure, give the card a low-level format with the SD Association's official tool for the job: https://www.sdcard.org/downloads/formatter_4/

Writing disk images does a filesystem-level format, but all the major operating systems are a bit sloppy about low-level formatting.

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