combine orders?
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combine orders?

by esnyder on Fri Feb 01, 2013 1:24 pm

Hi,

I placed an order last night, while the pi's were out of stock, and then woke up to them being in stock. I just placed a second order for some pi's and other stuff.

If stuff hasn't gone out yet, is it possible for these two orders to be combined? In particular, I'm kinda sad about missing out on the free pi as the combined orders total more than free-pi threshold.

Thanks,
-emile
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Re: combine orders?

by esnyder on Fri Feb 01, 2013 1:28 pm

Sorry, order #'s 231568 and 231788.

thanks,
-emile
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Re: combine orders?

by adafruit on Fri Feb 01, 2013 2:02 pm

esnyder wrote:Sorry, order #'s 231568 and 231788.

thanks,
-emile


hi emile,

thanks for the note, we cannot combine orders.

thank you!
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Re: combine orders?

by esnyder on Fri Feb 01, 2013 2:10 pm

Any possibility of updating the cart software to allow creating an order that contains out of stock stuff, do checkout, and say "ship when everything is in stock at once?"

It's pretty frustrating trying to get a large group order together given how quickly different things come and go.

thanks,
-emile
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Re: combine orders?

by adafruit on Fri Feb 01, 2013 2:17 pm

esnyder wrote:Any possibility of updating the cart software to allow creating an order that contains out of stock stuff, do checkout, and say "ship when everything is in stock at once?" It's pretty frustrating trying to get a large group order together given how quickly different things come and go.
thanks,
-emile


hi emile,

thanks for the note, we do not allow back orders since there are many items that will end up out of stock beyond our control.

thanks,
adafruit support, phil
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