Trouble with microsd reader

[chasingmaxwell]

Just received my raspberry pi starter kit (#1014) today and I'm really excited to get started. Plugged the sd card into the microsd reader and inserted it into my computer running Ubuntu 12.04 and got nothing. Tried all the other usb ports (including usb 2 and 3) still nothing. Tried it with my Windows 7 machine and still nothing. Starting to think I might have either a defective card or reader. Tomorrow I will see if I can test out the card on a different reader. Does anyone have any other advice? If I do have a defective card or reader, how should I go about getting a replacement?

[bobbyt]

I am having the same issue. I received the card reader with the Raspberry pi starter kit. I have tried the reader with multiple cards, different usb ports and multiple computers (linux and OS X). No dice.
Is is possible to get a replacement/exchange?

Thanks.

[adafruit_support_bill]

@chasingmaxwell - Try a different card and/or different reader. If it is still not recognized, contact support@adafruit.com with a link to this thread for a replacement.

@bobbyt - looks like you have covered all the bases. Contact support@adafruit.com with a link to this thread for a replacement.

[chasingmaxwell]

Turns out it was the reader. I remembered my Windows 7 machine had a full-size sd card reader built in so I used the adapter that comes with the kit. It recognized the microsd card without any problems. I'll contact support concerning the reader. Thanks!